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Rewards and Loyalty business models

Updated: Oct 23, 2024

Rewards and loyalty programs are strategic business models designed to retain customers, enhance brand loyalty, and increase customer lifetime value. These models incentivize repeat purchases and deeper engagement by offering benefits such as discounts, points, cashback, or exclusive rewards. Today we will be going to discuss few companies and their offerings in rewards and loyalty space.



Forge Rewards is a San Francisco-based food tech startup founded in 2023, specializing in rewards and loyalty programs for restaurants. Local restaurants often struggle to build a presence among their communities.


To enhance their visibility, they try several strategies, including:

  • Developing their own white-label apps.

  • Offering loyalty programs to retain customers (similar to what brands like Starbucks and Domino’s do).


However, Forge’s founders discovered that local businesses and mom-and-pop restaurants face challenges in driving repeat, in-person traffic while losing up to 30% of their revenue to third-party delivery apps. They aimed to create a network that allows users to easily access multiple restaurants from a single app, rather than having to download dozens of individual, white-labeled apps.


In short, Forge helps you discover and engage with local favourites—all within one app. It offers more personalised rewards and serves as a centralised platform to access loyalty programs from numerous restaurants and stores. Today, it is trusted by over 100 leading restaurant brands, including Yumiyaki, Chubby Group, The X Pot, Chubby Nori, and more.



Forge rewards


forge


Fond is a global SaaS platform that seamlessly consolidates employee rewards and recognition processes into one easy-to-use solution. With Fond, employees and managers can recognize each other, redeem rewards, access exclusive corporate discounts, and measure success so HR departments spend less time managing programs and more time driving results. Fond was founded in year 2012. Today they are trusted by big companies like Salesforce, PEGA, Instacart etc. 


Fond's offerings : 

  • Easily build custom service award catalogs for your employees, track work anniversaries, offer plaques and trophies, and more.

  • Get the data you need and track your program performance, usage, redemption history, popular perks and rewards, and more.

  • Access pre-negotiated corporate perks, like discounts on entertainment, fitness, and travel, with no additional effort for your company.



Fond : Rewards and recognition SaaS for HR leaders



Castia is the platform that allows you to earn benefits for paying your rent month by month. Among these benefits are the accumulation of Colombia Points, the accumulation of Castia Bricks for the down payment of your home and the possibility of paying with different payment methods such as credit card and PSE. It is not necessary that landlord to have an account with castia or to go through any registration process.


If you pay your rent with the Castia app:

  • 1. You save for your own home

  • 2. You build credit history

  • 3. You accumulate Colombia Points redeemable in all kinds of businesses in the Puntos Colombia network! You can even redeem them for the payment of your next rent!

  • 4. You pay with your preferred payment method (credit card or PSE)



Pinata also operates on the same business model (https://www.pinata.ai/)


Castia - pay your rent


AdvantageClub.ai is the AI powered engagement and rewards platform. Today it is trusted by 1000+ clients and it partnered with 10000+ partners. Till date they have catered more than 5 million users. Big clients like BCG, Concentrix, Tech Mahindra, Tata steel, HCLTech etc. are associated with them. 


Their current offerings are :

  • Advantage recognition  - Digitize and automate your Rewards and recognition policy and reward employees for their efforts with reporting.

  • Advantage Incentive automation - Streamline contest creation, define rule engines and automate incentive calculations.

  • Advantage marketplace - Celebrate moments that matter with curated gift cards, products and branded merchandise.

  • Advantage wellness - Drive social wellbeing’s through milestone based group step challenges with leaderboards.

  • Advantage communities - Bring life to your employee resources groups, connecting like-minded employees together. 

  • Advantage pulse - Track employee sentiments through surveys, polls, quizzes and mood-o-meter to gain feedback. 



AdvantageClub.ai


Snackpass app is a social mobile ordering app for restaurants – order ahead, earn loyalty points, and connect with friends by gifting loyalty points. QSR technology today is outdated, fragmented and expensive. Snackapp reimagined the QSR technology stack from the ground up to be modern, elegant and spark joy in every customer touch point. Their mission is to bring world-class technology, previously reserved for all QSR operators.

Today they provide Kiosk, restaurants branded app, customer pickup screen for store, kitchen display system, dashboard & analytics, guestbook, loyalty.



snackpass
snackpass
snackpass



Gosats transform your purchases into valuable asset on each spend which you make through gosats app. This app works in the combination of affiliate marketing and earn the rewards in for of gold and bitcoin. Today they partnered with 100+ big brands like Dominos , mama earth, uber etc. They partnered with big marketplaces like Myntra, flipkart, PVR cinemas, zomato etc.Their vision is to drive in the concept of investing whenever you spend. 


gosat



Rehook.ai is an all-in-one promotion engine. A complete stack which lets you run referral, loyalty, rewards, discounts, coupons, leaderboards, streaks, tiers etc and is flexible, trackable, scalable and secure. With an intuitive rule engine, marketers can simply add/edit/change rules to generate coupons/rewards/cashbacks or any other incentives. rehook.ai lets you experiment and personalise campaigns around user segments, geographies, demographics, journeys and any other attribute- without ever going back to tech. Transform every customer interaction into a powerful promotional opportunity by leveraging user actions, events, or data to create highly targeted promotions, delivering the right incentives to the right customers at the right time.


rehook.ai



When booking travel, many employees don’t have a benchmark on what they need to spend on a flight or a hotel. Often resulting in the booking of high-cost flights and accommodations. To combat this, you can leverage Rocketrip. Rocketrip can be plugged into any companies existing booking platform like Concur. The Rocketrip dashboard enables employees to save by giving them a benchmark dollar amount for their flights. If they book an itinerary below the benchmark, they get rewarded with things like gift cards and cash cards. The result is a win-win scenario for the company and for the employees.


Their Price to Beat algorithm is calibrated to your travel program based on:

  • 12 months of historical data

  • Your unique travel policies

  • Your negotiated rates and preferred suppliers

  • Consultation and validation with your travel



rocketrip



Fivestars is a leading payment and customer loyalty platform for small local businesses. Our mission is to help businesses and communities thrive by turning every transaction into a relationship. Since launching in 2011, Fivestars has become a rewarding platform with 60 million users discovering and driving sales to 14,000+ small businesses.


Their current offerings are :

  • Set up automated rewards and promotions with ease: Automatically send campaigns to welcome new customers, celebrate birthdays, and re-engage those who haven't visited recently.

  • Customers can easily sign up and check in using their phone number—whether in-store or through our mobile app, allowing you to collect accurate customer information over time without slowing down operations.

  • Our AutoPilot feature sends personalized notifications, text messages, or emails with special offers that are 10x more effective at bringing customers back than traditional marketing tools.

  • Send one-time promotions that can boost customer visits by up to 70%.

  • Your staff can easily redeem promotions through your POS system or tablet device.



fivestar



Fello is a gamified investment and personal finance platform for the next-gen Indians to Save, Grow and Win. Fello is a fintech company designed to make saving and investing fun, rewarding, and engaging through gamification. Fello aims to transform traditional finance, making it as exciting as playing a game where users can win money. Instead of the usual monotonous approach to saving through stocks and deposits, Fello brings a dynamic, enjoyable experience to personal finance.



fello

Blackhawk Network offers a comprehensive suite of services for your business, focusing on key areas such as awareness, acquisition, conversion, retention, and loyalty.


Blackhawk's offerings include:


  1. Salesforce Integration: Engage prospects, boost sales, and enhance customer satisfaction with seamless Salesforce integration.

  2. Employee Recognition: Recognize and engage employees instantly, anywhere, using Microsoft Teams integration.

  3. Survey Rewards & Incentives: Automate your survey rewards and incentives with Qualtrics integration.

  4. Gift Cards & Rewards for Retail Stores: BHN provides an extensive selection of popular brands for your customers. They’ll appreciate the variety, especially our exclusive multi-brand gift cards and easy-to-use eGifts.

    • Sell your own branded gift cards in-store and online.

    • Offer third-party gift cards in your stores and online.

    • Provide gift cards in bulk to business buyers.

  5. BHN Protect™: Safeguard against gift card fraud with BHN Protect™.

  6. Gift Cards: Blackhawk Network (BHN) connects you with over 1,000 gift card products, offering a wide range of designs or the option for customers to create personalized gift cards.

  7. Alternative Payment Options: From digital wallets to Buy Now, Pay Later (BNPL), and cryptocurrency, BHN helps retailers enhance the customer experience with modern payment methods.




blackhawk


Looking for ways to earn money for completing easy tasks and filling out surveys? With PollPe, you can participate in fun activities and earn rewards! Get rewarded by:

  • By sharing your opinions

  • Collect more pollpe coins

  • Get rewarded into read cash



pollpe

BiltRewards is a loyalty program that rewards you for paying rent on time. Earn points on your biggest monthly expense—rent—regardless of where you live, and build credit with every payment, making rent even more rewarding.


BiltRewards offerings include:

  • Neighborhood Benefits: Members enjoy VIP treatment in their neighborhood with points and exclusive perks at local restaurants, fitness studios, rideshare services, and more.

  • Travel Benefits: Transfer points to your favorite travel partners, book trips through Bilt’s travel portal, and enjoy extra perks when you're away from home.

  • Elite Status Benefits: Unlock additional rewards with Bilt Elite Status, achieved by earning points or spending with a linked credit or debit card.




biltrewards


biltrewards


Founded in 2012, Capillary Technologies delivers comprehensive, end-to-end loyalty programs that provide businesses with a 360-degree view of consumers. Capillary's unified, cross-channel strategies enable businesses to offer a real-time, omnichannel, personalised, and consistent experience for customers across various touchpoints.

With a global presence in the United States, India, Middle East, and Southeast Asia, Capillary powers loyalty programs in over 30 countries, working with 250+ leading brands including Asics, Puma, Tata, Shell, Fossil, Sephora, Jotun, and Domino’s Pizza. These brands span multiple industries such as apparel, footwear, supermarkets, conglomerates, manufacturing, electronics, pharmacy and wellness, fine dining and QSR, luxury, entertainment, oil and gas, travel, and hospitality.


Capillary Offerings :

  • AIRA : AIRA uses natural language processing (NLP) to help marketers create promotions effortlessly. Simply write commands in plain English, and AIRA will generate the promotion, streamlining the process for marketing teams.

  • Capillary Engage+ : Capillary Engage+ is an AI-powered platform designed to drive 1:1 personalised engagement across multiple channels, including email, SMS, mobile, and push notifications. Its features include:

    • Cross-Channel, Brand-Compliant Engagement: Ensure consistency across various customer touchpoints.

    • Optimized ROI: Improve campaign efficiency by analyzing real-time data to maximize returns.

    • Real-Time Rewards & Rule-Based Engagement: Deliver rewards instantly and automate engagement strategies.

  • Capillary Loyalty Program Manager (LPM) : The Capillary Loyalty Program Manager (LPM) is a full-suite solution designed to manage and optimize customer loyalty marketing. It supports a wide range of loyalty strategies, including:

    • Engagement Loyalty

    • Experiential Loyalty

    • Enterprise/Multi-Brand Loyalty

    • Partner & Coalition Loyalty

    • Channel Loyalty

    • Influencer Loyalty

    • Gamified Loyalty

    • Omnichannel Loyalty

  • Capillary Customer Data Platform (CDP) : The Capillary CDP unifies customer data from multiple sources to create a comprehensive, 360-degree view of each customer. This platform enables businesses to deliver personalized, data-driven marketing across all channels.

  • Capillary Insights+ : Capillary Insights+ is an advanced decision-making tool powered by AI and machine learning. It helps businesses turn raw data into actionable insights, optimizing decision-making and improving business outcomes.

  • Capillary Rewards+ : Rewards+ curates and catalogs thousands of intelligence-driven rewards, including cash-back offers, vouchers, discounts, and exclusive experiences. This solution ensures that each reward is tailored to inspire loyalty in every customer.


capillary

Thanx is a top loyalty platform designed to boost restaurant guest loyalty and engagement. It simplifies the process of designing, testing, and deploying offers and promotions that drive revenue and enhance customer experience.


Thanx offerings : 


  • Centralized Rewards Management:

    Manage all promotions and rewards directly within the Thanx Rewards Manager. Easily create reward templates—such as “$5 off,” “double points,” or “secret breakfast menu”—for use in your loyalty marketplace, one-time promotions, or ongoing marketing automations.


  • Engage Guests Without Expensive Discounts:

    Thanx offers Non-Discount Reward templates, like hidden menus, bonus points, and skip-the-line access passes, which allow you to incentivize guests with exclusive access while protecting margins and attracting higher lifetime value customers.


  • A/B Testing for Optimization:

    Effortlessly A/B test different reward types to evaluate their impact on revenue. With just a few clicks, you can iterate and refine your promotions to maximise effectiveness.


  • Monitor Redemptions & Manage Costs:

    Thanx enables you to closely monitor the redemption rates of each reward, and it automatically calculates your effective discount rate. This gives you insights into which rewards are most appealing to guests and what they are costing your business.


thanx


Magicpin is your go-to platform for discovering and saving on local shopping across categories like food, fashion, beauty, pharmacy, and more. Whether you're shopping at large brands or small retailers, enjoying home delivery or in-store visits, Magicpin connects you with the best deals and experiences. From trendy cafes and delicious dim sums to fashion boutiques, luxurious spas, grocery stores, and chemists, Magicpin helps you find hidden gems both online and offline.

Simply pin your location on the map to discover top-rated places, people, and savings around you. Magicpin users share their purchase bills and earn Magicpin points, which can be redeemed for services and products at partner stores.



 magicpin


Comosense is a powerful customer engagement and loyalty platform designed to help F&B and retail businesses understand their customers and deliver memorable experiences. With a range of customisable features, Comosense enables businesses to create tailored loyalty programs and boost customer satisfaction.


Comosense offerings : 


  • Customized Loyalty Programs:

    Comosense offers flexible loyalty programs that can be fully customised to suit your business needs. Choose from various features such as:

    • Points Shop with flexible accumulation and redemption rules

    • Digital punch cards

    • Cashback rewards

    • Tier-based programs

    • Friends referral incentives

    • Integration with your mobile wallet


  • 1:1 Personalized Customer Relationships:

    Build strong customer connections by rewarding loyalty at every opportunity. Personalize gifts and coupons based on your customers' preferences, profile, and purchase history. Trigger event-based rewards for birthdays, anniversaries, spending milestones, and more.


  • Surprise and Delight with Gamification:

    Add a fun, engaging element to your loyalty program with gamification, increasing customer interaction and satisfaction.


  • Boost Customer Lifetime Value with Subscriptions:

    Offer subscription models that encourage repeat business and increase customer lifetime value.


  • Expand Your Reach with Promo Codes:

    Attract new customers and incentivize repeat purchases by offering promo codes that can be shared across various channels.




comosense

Fetch is America’s Leading Rewards App which empowers consumers to Live Rewarded while helping brands build lasting customer loyalty through the power of Fetch Points. They claim 12 million active users who earn rewards on Fetch every month and turn them into lifelong customers.



fetch rewards

Giift is a Comprehensive Loyalty & Rewards Solutions for Businesses Worldwide offers an integrated suite of loyalty and rewards solutions designed to help businesses grow, boost loyalty, and increase engagement with customers, employees, partners, and merchants globally.


Offerings:


  • LBMS: Enterprise Customer Loyalty Infrastructure

    Giift’s LBMS platform provides end-to-end loyalty infrastructure for building scalable customer loyalty programs. Grow and retain a large base of loyal customers with earn-and-burn programs.


    • Program Configuration: Launch personalized loyalty programs with customizable rules based on transactions, occasions, behavior, loyalty tiers, and more.

    • Easy Integration: Seamlessly connect your loyalty program with your existing CRM or transaction systems.

    • Loyalty Tiers: Strengthen brand affinity with loyalty tiers that offer greater rewards for higher engagement levels.

    • AI-Assisted Loyalty Management: Leverage AI to simplify administrative tasks with a smart conversational interface for loyalty management.


    giift

  • Empulse: Employee Engagement & Well-being Platform

    Create a happy and productive workforce with Empulse by enhancing communication, gathering feedback, recognizing achievements, and promoting employee well-being.

    • Rewards & Recognition: Celebrate milestones and accomplishments with rewards, incentives, and gifts.

    • Perks & Benefits: Offer comprehensive benefits to support every aspect of employee well-being.

    • Surveys & Analytics: Monitor employee engagement with surveys and advanced people analytics.

    • Intranet & Communities: Build trust and a sense of belonging through timely, transparent communication.


    giift

  • Compass: Sales Performance Management Platform

    Accelerate revenue growth by aligning sales behavior with your business strategy at every stage with Compass.

    • Automate Sales Commission Calculations: Eliminate errors by automating incentive compensation plans, ensuring accurate and timely payouts.

    • Motivate & Engage Sales Teams: Boost sales performance with transparency in commission calculations and forecast earnings using estimators.

    • Territory & Quota Planning: Create realistic quotas and define territories based on data-driven criteria to meet revenue goals.

    • AI-Powered Predictive Analytics: Use AI to predict outcomes and provide insights into performance, sales trends, and compensation.


giift


  • Giift Rewards & Gifts Marketplace

    Access the world’s largest rewards and gifts marketplace, offering over 10 million options in 30+ categories to drive growth in customer loyalty, employee incentives, and more.

    • Headless API Integrations: Easily integrate the global rewards infrastructure with your existing systems.

    • Limitless Possibilities: Utilize rewards and gifts for loyalty programs, survey incentives, referral rewards, and more.

    • Shopping Assistant: Enhance user experience with AI-powered recommendations, checkout assistance, and more.

    • Personalized Catalog: White-label your rewards catalog to align with your brand and customize it to meet your business needs.


giift


  • Merchant Offers: Digital Promotions for Increased Sales

    Increase sales and attract new customers by creating digital promotions such as vouchers, coupons, and special offers with Giift’s self-service platform.

    • Customizable Templates: Create branded templates that meet your business requirements.

    • Multi-Channel Campaigns: Distribute promotions across your website, app, social media, email, and SMS.

    • Expand Your Audience: Share offers directly with your customers and publish them to Giift’s ecosystem, reaching over 80 million users.

    • Advanced Reporting: Track performance and ROI with real-time analytics, adjusting campaigns as needed.


    giift



Loyalty Rewardz offers comprehensive consumer loyalty programs designed to increase customer lifetime value, boost spending, and enhance engagement.


Offerings:

  • Reward Transactions and Interactions: Incentivize both transactional and non-transactional activities with our advanced accrual engine.

  • Increase Spending and Engagement: Utilize a tier-based structure to encourage higher spending, cross-selling, and customer interaction.

  • Referral Module for Customer Acquisition: Expand your audience and gain new customers with our powerful referral program.

  • Align Business Goals with Milestones: Use milestone rewards to match consumer behaviors with your business objectives.

  • Drive Repeat Purchases with Gamification: Encourage repeat purchases and customer loyalty through engaging gamified experiences.

  • Personalized Reward Redemption: Offer a wide range of personalized rewards through our flexible redemption platform.




At the intersection of e-commerce and fintech, Drop is the leading end-to-end platform that helps brands and merchants understand and influence Millennial and Gen Z behavior. By seamlessly connecting with their financial institutions, Drop members enjoy a personalized e-commerce experience, earning rewards for their online and offline purchases, as well as for completing surveys.


Redeeming rewards is simple and can be done in three steps:


  • Download the app to start earning Drop Points for shopping at your favorite brands – it's completely free!

  • Link your debit or credit card to automatically earn points.

  • Redeem your Drop Points for gift cards and other great rewards.




Alyce has teamed up with Sendoso to create the largest and most advanced business gifting solution in the industry. It enables businesses to send personalized and meaningful gifts across a wide range of tech platforms, including Salesforce, Eloqua, 6sense, Vidyard, Influitive, Marketo, Salesloft, Demandbase, Slack, HubSpot, Outreach, RollWorks, and Microsoft Teams.


Offerings:

  • 1:1 and 1: few personalized gifting

  • 1 : bulk gifting

  • 1 : instant gifting

  • Quickstart customer gifting solutions

  • Comprehensive dashboards and reporting tools


This integration streamlines your business gifting strategy, ensuring thoughtful and relevant gift-giving experiences that drive engagement and results.



Alyce


Wildfire's white-label shopping rewards and cashback platform enhances customer value while driving increased revenue and loyalty for your business. Trusted by industry leaders like Microsoft, VISA, Acorns, and Citibank, Wildfire offers solutions designed to elevate the shopping experience at every stage of the customer journey.

As consumers increasingly expect cashback and rewards for online shopping, Wildfire delivers with a white-labeled browser extension tailored to your brand. This extension provides added value and convenience earlier in the shopping process, wherever customers make online purchases.

Wildfire's white-label browser extensions, available for both mobile and desktop, seamlessly connect shoppers to over 30,000 merchants. By integrating Wildfire, your brand can boost customer loyalty and improve shopping experiences through this powerful, smart shopping companion.


Key Features:

  • Easily integratable APIs and SDKs for smooth implementation

  • Fully customizable solutions to fit your brand's needs

  • Supports both mobile and desktop online shopping experiences

Strengthen your customer relationships and drive more engagement with Wildfire’s cutting-edge white-label technology.



wildfire


Our 1:1 AI retention marketing platform personalises consumer interactions based on your specific business needs, optimising offers in real-time to quickly help you achieve your sales targets. This advanced AI-powered solution not only drives higher sales but also strengthens your brand's reputation through tailored, meaningful engagements.

As a comprehensive AI retention marketing and loyalty solution, this platform is designed to boost customer retention and loyalty, helping you sell more efficiently while delivering personalized experiences at scale.


Key Benefits:

  • Real-time offer optimisation for improved sales performance

  • Tailored consumer interactions for better engagement

  • Enhanced brand reputation through personalized marketing


clutch.com


Upside is the app that helps you earn cash back on the essentials, so you can spend more on the things you love. Get cash back, enjoy discounts, and save money at grocery stores, gas stations, and restaurants. Simply scan your receipts to earn fuel rewards, food coupons, and check gas prices near you.


How to Earn Cash Back in 3 Easy Steps:


  • Claim an offer: Open the free Upside app and claim a cash back offer at a nearby location.

  • Shop as usual: Make your purchase and pay with your credit or debit card.

  • Earn cash back: Cash out your rewards to your bank account, PayPal, or as a gift card.


Apps like passpass (https://www.passpass.com/) also operates in the same way.


upside
upside


passpass - world's easiest coupon app
passpass - world's easiest coupon app

Nector is a powerful loyalty platform to boost customer retention and engagement

Nector’s loyalty platform is designed to effortlessly enhance customer retention, drive repeat purchases, and increase engagement—all while being easy to use.


Nector's offerings:


  • Personalise Your Loyalty Program to Match Your Brand : Customise your loyalty program with your brand’s colours, fonts, and images. Whether you prefer a sticky or floating widget or a dedicated loyalty page, Nector's eCommerce loyalty solutions are tailored to reflect your brand’s values and boost customer engagement.


  • Automate Loyalty Marketing for a Seamless Customer Experience : Connect your customers' loyalty data across 45+ tools with Nector to automate your marketing efforts. Easily create gamified loyalty campaigns and personalised customer journeys that encourage repeat purchases through advanced marketing automation.


  • AI-Powered Loyalty Dashboard for Actionable Insights : Nector’s AI-powered loyalty dashboard provides a comprehensive view of your loyalty and referral programs. Track performance, analyze program data, and make real-time adjustments—all without any coding expertise. Configure your loyalty solution from scratch with ease.


  • Build Trust and Loyalty with Customer Reviews : Increase customer trust by showcasing reviews on product pages or through a homepage widget. Nector allows you to reward loyal customers for their feedback, driving the success of your loyalty program and boosting customer retention.


  • Grow Your Customer Base and Reduce CAC with Referral Programs : Expand your business with an effective referral program that complements your loyalty strategy and reduces your customer acquisition cost (CAC). Choose between on-site or post-purchase widgets, or go all out with a dedicated referral page. Nector’s built-in fraud detection and conversion tracking ensure secure and effective customer growth.


a powerful loyalty platform to boost customer retention and engagement


Switchfly is a comprehensive travel experience platform that unites various travel services from flights and hotels to car rentals, traveler support, and loyalty programs into a seamless, connected experience.


Key Offerings:


  • Customer Loyalty Programs: Boost customer engagement with tailored loyalty solutions designed to enhance retention and reward travellers.

  • Loyalty Management Tools: Advanced tools and resources to help loyalty program managers efficiently run and optimise their programs.

  • Solutions for Financial Service Providers: Customised travel and rewards solutions for banks, credit card companies, and other financial institutions.

  • Airline Loyalty Solutions: Services specifically designed to support and enhance airline loyalty programs.

  • Rewards & Recognition Solutions: Travel-based rewards to support employee recognition programs and drive engagement.

  • Employee Rewards Programs: Personalised travel and rewards solutions designed to recognise and reward employees.


Switchfly's platform integrates travel services with loyalty and reward programs, delivering exceptional travel experiences and enhancing customer and employee satisfaction.


Switchfly



Zinrelo's loyalty platform empowers businesses to easily create, manage, and optimize effective customer loyalty programs. With a variety of program options, Zinrelo helps businesses enhance customer retention, boost engagement, and drive repeat purchases.


Offerings:


  • Earn & Burn Loyalty Programs: Reward customers with points they can earn and redeem for future purchases.

  • Points-Based Loyalty Programs: Customers accumulate points based on purchases and activities, increasing engagement.

  • Tiered Loyalty Programs: Motivate customers to reach higher levels of rewards based on their spending or activity.

  • Subscription-Based Loyalty Programs: Offer exclusive benefits to customers who subscribe or become members.

  • Multi-Brand Loyalty Programs: Reward loyalty across multiple partnered brands.

  • Experiential Loyalty Programs: Create unique, experience-based rewards for customers.

  • Behavior - Based Loyalty Programs: Encourage specific behaviours like social sharing, reviews, or repeat visits.

  • Cashback Loyalty Programs: Offer customers cashback incentives for their purchases.

  • Gamified Loyalty Programs: Engage customers with fun, interactive loyalty experiences.

  • Coalition Loyalty Programs: Collaborate with multiple brands to provide a shared loyalty program.

  • Partnered Loyalty Programs: Team up with strategic partners to enhance loyalty offerings.


Zinrelo’s powerful platform is designed to cater to a wide range of industries, helping businesses implement the right loyalty strategies to increase customer retention and satisfaction.



Zinrelo


Point.me is solving the problem of complexity and inefficiency in booking award flights using loyalty points and miles. For travellers, navigating through multiple airline loyalty programs, finding award availability, comparing costs, and knowing how to use points most effectively can be time-consuming and confusing. Each loyalty program has its own set of rules, availability windows, transfer options, and point valuations, making it hard for users to maximize the value of their points. 



Point.me


Hang the first AI-powered platform designed to enhance customer engagement through personalised programs and campaigns. It offers businesses a powerful, user-friendly management dashboard to launch tailored customer experiences across all channels.


Key Offerings:


  • Personalized Promotions and Rewards: Use real-time AI to deliver customized promotions and rewards, boosting customer satisfaction and loyalty.

  • Unified Customer Data: Seamlessly integrate and unify customer data across various channels and touchpoints, including Amazon, Instagram, Twitter, Shopify, Uber Eats, and more.


Hang's advanced platform makes it easy to optimize engagement and drive customer retention through AI-powered insights and automation.



hang.com


Comarch’s Loyalty Management Software enables businesses to create personalised customer experiences, influence consumer behaviour, reward clients, and analyse member data—all in one tool. With a no-code, API-centric design, the Comarch Loyalty Platform is a flexible and modular system that seamlessly integrates into any IT ecosystem and works alongside existing MarTech solutions. Trusted by loyalty programs worldwide, Comarch connects with hundreds of systems using a combination of pre-integrations and custom builds.


Offerings:


  • Promotion Engine: Shape your customers' perception of your brand and use AI to guide them toward their next purchase. Define promotions such as points, discounts, coupons, and product giveaways based on customer activity across any channel, from purchases to online reviews or app downloads.

  • Gamification Features: Boost engagement by adding badges, progress bars, and leaderboards to create a fun, competitive environment. Let your members compete for special prizes and extra points.

  • Diverse Rewards: Recognize customer loyalty with monetary, experiential (e.g., free shipping, exclusive content or events), and emotional rewards. Motivate your members to increase spending, use your app more frequently, and collect more points by offering additional perks.


Comarch’s platform is designed to enhance loyalty programs by combining advanced AI, gamification, and personalised experiences that drive customer retention and satisfaction.



Comarch


Antavo offers a comprehensive, scalable, and omnichannel rewards management module tailored for brands and retailers.


Offerings :


  • Effortless Reward Catalog Management: Build and manage your reward catalog directly in Antavo’s Management UI without any limitations. Create new rewards from scratch quickly or clone existing setups to save time and effort. No developers required—just your creativity.

  • Precise Reward Control: Set specific go-live times for your rewards and determine how long they remain available. Build anticipation with custom “coming soon” messages or create urgency with a reward countdown.

  • Advanced Customization: Leverage customer segmentation from your CDP/CRM within Antavo to create truly personalized rewards. Offer enticing rewards to members with high churn risk or reactivate inactive customers with perfectly timed incentives.


Antavo’s platform empowers businesses to create engaging, customizable rewards programs that drive customer loyalty and boost retention




antavo


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